AdvertisementsĪs it turns out, Samsung has a special “DocumentSync” folder on their devices that is linked with Dropbox. All of my photos and videos were still there – but I finally realized that there were a ton of document files that had been deleted.Īt this point, I knew that I had all these files backed up, and because I had realized that they had been deleted within Dropbox’s 30 day recovery window, everything could be recovered directly from Dropbox (however I have to admit that I was dreading the prospect of manually recovering all these files folder by folder). It took a few days and more missing files before I really realized that most of the Word, Excel and PDF files that are stored in Dropbox had vanished.
OK – I must have made a mistake and deleted the whole folder – no problem, I can restore them. So I checked the deleted files and noticed that in addition to the file I was looking for, there were a few other files that had been deleted from the same folder. Until I went to open some tax documents that I was SURE I did not delete – they were gone too. Hmmm weird, oh well, I must have deleted that. I would go to open a file and it would be gone. It took over a week to notice that anything was missing from Dropbox. I don’t ever save any documents to my phone (anything important goes to Dropbox – do you see where this is going?…), so I didn’t think anything of it – I wasn’t sure what was there or why they were there – all I knew was that they were taking up space so I cleared out the folder. However, the internal memory card was getting full, so while looking through the storage on my phone I noticed a whole pile of files in the Documents folder and deleted them. In this article, I will explain how my files were deleted and what you can do to make sure that yours are safe – if you use a Samsung phone and Dropbox – make sure you read this!!! How Over 2000 Files Were Accidentally Deleted from Dropbox However, when 2000 files go missing (many critical) I have been forced to decide if I need to cancel my Dropbox account and look for a safer and more reliable cloud file storage solution.
I have been using Dropbox for years now and I have never once had a problem with it…until a week ago when over 2000 files mysteriously vanished from my Dropbox account.įor the record, I love Dropbox – to the point where Dropbox is now integral to running my business – here are two examples:ĭropbox Lightroom Catalog Sync – How To Set It Up 5 Tips to Use Dropbox for Small Business
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